Skip to content
Contact us

Privacy Policy

 

Last Updated: 13 January 2026

1. We respect your privacy Tokona Lina ("we", "us", or "our") is committed to protecting your privacy. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

2. Collection of personal information As a bookkeeping and BAS Agent service provider, we will collect personal information necessary to conduct our business. This includes, but is not limited to:

  • Name and contact details (email, phone, address).

  • Business details (ABN, ACN, business structure).

  • Financial information (bank statements, Xero/MYOB data files).

  • Employee information (for payroll purposes).

  • Tax File Numbers (TFN) and ATO portal details (strictly for BAS/IAS lodgement purposes).

3. How we use your information We use your information to provide our services to you, including:

  • Processing bookkeeping transactions.

  • Preparing and lodging Activity Statements (BAS/IAS) with the ATO.

  • Processing payroll and superannuation.

  • Communicating with you regarding your accounts.

4. Disclosure of your information We may disclose your information to:

  • The ATO (Australian Taxation Office): For lodgement purposes.

  • Software Providers: Such as Xero, MYOB, Dext, or HubSpot, strictly for data processing.

  • Your Accountant: To assist with year-end tax returns. We do not sell your data to third parties.

5. Security of your information We are committed to ensuring that the information you provide to us is secure. We use industry-standard encryption, secure cloud-based software (like Xero), and Two-Factor Authentication (2FA) to protect your data from unauthorized access, modification, or disclosure.

6. Access to your information You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, please contact us.

7. Complaints about privacy If you have any complaints about our privacy practices, please send in details of your complaints to our contact email. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Contact Us Tokona Lina Website: www.tokonalina.com Location: Box Hill, VIC (Online Service)